Online Access Free 000-275 Practice Test

A company has multiple processes already documented in their Blueworks Live library. During process discovery on a new process, the business subject matter experts (SMEs) identify a sub-process that is exactly the same as a process already in the Blueworks Live library. How should the BPM analyst capture this requirement in Blueworks Live?

• A.Copy the same Inputs, Outputs, and Participants when defining the new sub-process.
• B.Use the Heat Mapping feature to capture the common process flows.
• C.Use the Linked Processes feature to capture the relationship.
• D.Use the Smart Folder feature to organize both processes in the same folder.

A playback has recently been completed and the team want to know when the next playback can be scheduled. What expected time frame should the BPM analyst give to the team?

• A.3 weeks
• B.3 years
• C.3 months
• D.3 days

A BPM analyst has been asked to define the metrics for a process. What is the correct sequential order for determining metrics?

• A.1. Goals
  2.Enabled Decisions and Decision Makers
  3.Tracked Data and Key Performance Indicators (KPIs)
  4.Scoreboards, Reports, and Service Level Agreements (SLAs)
• B.1. Enabled Decisions and Decision Makers
  2.Goals
  3.Scoreboards, Reports, and Service Level Agreements (SLAs)
  4.Tracked Data and Key Performance Indicators (KPIs)
• C.1. Enabled Decisions and Decision Makers
  2.Goals
  3.Tracked Data and Key Performance Indicators (KPIs)
  4.Scoreboards, Reports, and Service Level Agreements (SLAs)
• D.1. Goals
  2.Enabled Decisions and Decision Makers
  3.Scoreboards, Reports, and Service Level Agreements (SLAs)
  4.Tracked Data and Key Performance Indicators (KPIs)

A project manager asks a BPM analyst to assist with defining a business case for a company based on their goals and objectives. What are key components to include in support of a business case?

• A.1. Complete Playback 1 retrospective notes
  2.Identify Key Performance Indicators (KPIs)
  3.Develop coaches from the future process
  4.Calculate user story points
• B.1. Establish critical success factors
  2.Identify Key Performance Indicators (KPIs)
  3.Identify business pain points
  4.Calculate Return on Investment
• C.1. Identify system integrations
  2.Run Process Optimizer Reports
  3.Identify business pain points
  4.Calculate user story points
• D.1. Establish critical success factors
  2.Complete Playback 1 retrospective notes
  3.Develop coaches from the future process
  4.Calculate Return on Investment

A BPM analyst is modeling the process for acquiring membership at a club. The BPM analyst interviewed the front office supervisor, who provided the following description of the first activity "Enter Application": "One of our receptionists receives a paper application from a potential client, an applicant. The receptionist first looks up the client's name and address to see if it exists in our system, then enters the information from the paper application into the system, and assigns a membership number to the application. When the application entry is complete, the receptionist sends it to the manager for an initial review." The BPM analyst has created the discovery map and now needs to enter information from the above description into the Details fields in Blueworks Live for the activity "Enter Application". For the activity "Enter Application", who is the Supplier?

• A.Manager
• B.Applicant
• C.Receptionist
• D.Front Office Supervisor