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You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer named Alex. In his company, there are multiple offices, which have decentralized purchasing. In Microsoft Office Excel spreadsheets, software and hardware inventories for each office have been maintained. Now you get an order from the CIO, according to his requirements, you should choose the tool that collects software usage information. So of the following tools, which one should be chosen to achieve that goal?

• A.Network discovery tool should be chosen to achieve that goal.
• B.Procurement tool should be chosen to achieve that goal.
• C.Network monitoring tool should be chosen to achieve that goal.
• D.Metering tool should be chosen to achieve that goal.

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer named Alex. This morning, you get a report from Alex, in his report, you are told that acomplete hardware inventory has been performed by him. Besides, you are told that hecollects software deployment data from all computers by using a SAM tool. Now you are assigned a task to make sure that whether the data is accurate. In order to accomplish that task, what action should be performed?

• A.In order to accomplish that task, the data should be compared against the license inventory.
• B.In order to accomplish that task, the data should be compared against the original build inventory.
• C.In order to accomplish that task, after collecting data from a random sample of computers, the sample results should be compared against the software deployment data.
• D.In order to accomplish that task, after collecting data from a random sample of computers, the sample results should be compared against the original build inventory.
• E.In order to accomplish that task, after collecting data from a random sample of computers, the sample results should be compared against the license inventory.

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer named Alex. Then you attempt to manage a deployment process for Alex. When you try to achieve that goal, a change management system should be implemented in the server environment of Alex's company. In order to accomplish that task, what action should be performed?

• A.Costs saved by reusing software should be monitored to accomplish that task.
• B.All approved hardware vendors should be identified to accomplish that task.
• C.All server hardware vendors should be identified to accomplish that task.
• D.All server hardware purchases should be identified to accomplish that task.
• E.Install, move, add and change (IMAC) activities should be monitored to accomplish that task.

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer named Alex, who has competitive upgrade licenses. After reconciling all licenses, you attempt to ascertain the compliance status of those licenses for Alex. Hardware and software inventory as well as all proof of licenses (POLs) have been collected by you from Alex. Now you get an order from the CIO, according to his requirements, the inventory should be reconciled against the licenses. In order to accomplish that task, what action should be performed?

• A.You should identify all software title versions and editions before reconciling them.
• B.You should compare the competitive software against a license that has a corresponding name before generating a report.
• C.You should identify key words from the hardware inventory before reconciling them.
• D.You should compare the inventory records for software titles against a license that has a corresponding name before generating a report.
• E.You should compare the competitive software against the hardware inventory before generating a report.

You are responsible for the company network and provide technical support for your company. You are in charge of offering servicefor a customer named Alex. According to the requirement of Alex, you attempt to do a SAM optimization assessment for him. You discover that the maturity level of Operations Management Interfaces key competency is basic. In addition, you find the maturity level of all other key competencies is standardized. Then there is a SAM improvement plan, which required the maturity level of the Operations Management key competency to rise to Standardized. Now you get an order from the CIO, according to his requirements, an action should be recommended so that the maturity level of the SAM improvement plan key competency should be raised to Rationalized. So of the following actions, which one should be recommended?

• A.The action of reconciling inventory sources quarterly should be recommended.
• B.The action of demonstrating that each operational group manages separate asset inventories should be recommended.
• C.The action of create a project plan for SAM implementation should be recommended.
• D.The action of demonstrating that an executive scorecard for SAM goals exists should be recommended.