Which two Citrix Diagnostic tools can upload files directly to Citrix Insight Services (CIS)? (Choose two.)

Scenario: A Citrix Engineer is maintaining a Citrix Virtual Apps and Desktops environment and has deployed Workspace Environment Management (WEM) within the infrastructure to provide resources to users in their sessions. The engineer initially deployed a Network Printer and it is working correctly for all users in their sessions. Recently, the engineer added a second resource, a Network Share Drive, and users are reporting that it is never available in their sessions.
The engineer verified the Action for this Network Share Drive to ensure it is correctly configured, and the required Conditions are listed under the WEM Filters node. The Everyone group has already been added to the Assignments node within the WEM console.
What should the engineer enable from the Advanced Settings node to correct this issue?

Which two components are hosted in Citrix Cloud when using Workspace Environment Management (WEM) service? (Choose two.)

What does a Citrix Engineer need to consider when upgrading the Workspace Environment Management (WEM) Administration Console?

How can a Citrix Engineer use Session-Based Computing/Hosted Virtual Desktop (SBC/HVD) Tuning to optimize a user's desktop?