Online Access Free 1Z0-1003-21 Practice Test

Your customer wants to integrate OFSC with Oracle Knowledge Advanced Cloud.
What are the two main steps that must be taken as part of the integration process to allow Oracle Knowledge Advanced Cloud content to beaccessed from the OFSC application?

• A.The administrator or web developer must configure an OIC platform instance to bridge the Oracle Service Cloud and OFSC instances.
• B.The administrator must configure the Oracle Knowledge access settings in OFSC.
• C.The administrator or web developer must configure the Oracle Service Cloud Customer Portal to use the appropriate pages and widgets for displaying Oracle Knowledge Advanced features in the OFSC user interface.
• D.Field personnel must be assigned Service Cloud accessvia the Service Portal interface.
• E.The administrator or web developer must configure the Service Portal to display the Oracle Knowledge Advanced features.

A customer wants to configure the OFSC GUI to show when a resource has not activated their route by the exact planned shift start time and send an email to theresource's supervisor.
Which two options are true regarding how this requirement is supported?

• A.Configuring a message scenario using the launch condition "Route is not activated" will also enable the Alert Setting "Route has not been started x minutes after the start time of resource work day".
• B.The Alert Setting "Route has not been started x minutes after the start time of resource work day" should be configured for 0 minute(s).
• C.The Alert Setting "Route has not been started x minutes after the start time of resource work day" should be configured for 1 minute(s).
• D.The configuration related to email notification must be performed in the Message Scenarios.

Which two are correct statements regarding Daily Extract file data configuration?

• A.Customized data sets can be created for individual instances of OFSC.
• B.Data from a single data set can be configured to be extracted in any numberof Daily Extract files
• C.All data sets can be configured to include custom properties and fields.
• D.Daily Extract files cannot be set up to extract data from multiple data sets
• E.Separate Daily Extract files must be set up for data to be used in BICS and DBaaS.

Your customer identified that their current capacity indicators for major and critical capacity levels need to be modified.
Which step must you take to solve this issue?

• A.Go to Configuration and add a new Capacity Category.
• B.Go to Configuration > Capacity Categories and add or edit time slots.
• C.Go to Configuration > Business Rules and modify the Capacity intervals.
• D.Go to Configuration > Display and modify the "Quota Settings".

Which two Resource Type roles offer the ability for routing to assign activities?

• A.Organization Unit
• B.Field Resource
• C.Bucket
• D.Tool
• E.Vehicle