Question 11
Identify two items that accurately describe customobjects.
Question 12
Which API operation can be used to retrieve a list of all IncidentQueue labels and IDs configured on your Oracle B2C Service site?
Question 13
Your customer has a requirement to store the total value of sales for each Contact andto produce reports that total sales for Contacts with specific characteristics. It is important to be able to record data to 2 decimal places. The maximum total will not exceed one million dollars. Select three options which will help you achieve this?
Question 14
What two benefits are gained by using Message Bases to control page content in Customer Portal?
Question 15
Which is the correct way to add a new thread entry to anincident by using the Connect for PHP API model?
A)

B)

C)

D)

A)

B)

C)

D)
