Online Access Free 1Z0-1037-20 Practice Test

Your client wants a report to see all the incidents with status grouped under the name of the contact. For an unresolved status, the queue information under which the incident is present should be displayed.
What should you use to display the details at different levels?

• A.Bucket Filter
• B.Rollups
• C.Slicing
• D.Applied Filter
• E.Auto Filter

You want to exclude all newly created answer articles from calculating the solved count for 60 days from their creation date.
Which configuration setting should you change?

• A.ADP_NUM_REL_ANS set to 60 days.
• B.ANS_UPD_INC_DURATION set to 60 days.
• C.EU_FA_NEW_WIN_TYPES set to 60 days.
• D.ANS_NOTIF _DURATION set to 60 days.
• E.ANS_NEW_INC_DURATION set to 60 days.

In Knowledge Advanced Search what is the use of the Concept feature?

• A.Adding a new concept enabled Knowledge Advanced Search to return results that match a particular word and its synonyms.
• B.Adding a new concept enabled Knowledge Advanced Search to return results that match only a particular word.
• C.Adding a new concept enabled Knowledge Advanced Search to return results that do not match a particular word.
• D.Adding a new concept enabled Knowledge Advanced Search to return results that match a particular word, its synonyms, and its related concepts.

What should you do to ensure two published answers are always returned for a specific search word?

• A.List the search word under Stop words.
• B.List the search word under both Answers Keywords and Stop words.
• C.Create multiple search words associated within a single priority word group.
• D.Create multiple Priority words that share the same name.
• E.List the search word under Answers Keywords.

Which action can be performed on published reports?

• A.enable drill-down links for report levels
• B.activate run-time selectable filters
• C.modify report permissions
• D.add page breaks