Online Access Free 1Z0-1037-20 Practice Test

You are working on a public answer that you want to add a part of information within the answer that is not yet approved for public visibility.
How will you do this without impacting the knowledgebase answer?

• A.Add a conditional section within the answer with any access level.
• B.Make the answer status private, make the required changes, and republish it.
• C.Create an access level that has no customer portal visibility and assign it to the conditional section you do not want customers to view.
• D.Create a different answer with the part of information that needs to be updated, and after review merge it with the current answer.

Which two report columns are displayed in Oracle Knowledge Advanced? (Choose two.)

• A.Summary
• B.Answer ID
• C.Description
• D.Rating
• E.Author

Which three values does Knowledge Advanced use to calculate whether the answers returned have improved?
(Choose three.)

• A.the number of times documents were clicked on as a result after a particular answer
• B.the total number of times the search has been made with the search string containing the title of the document
• C.the number of times the "Is this answer helpful?" option has been selected as "Yes"
• D.the total number of times documents were clicked on
• E.the number of cases linked to the top answer

Your client wants a report to see all the incidents with status grouped under the name of the contact. For an unresolved status, the queue information under which the incident is present should be displayed.
What should you use to display the details at different levels?

• A.Slicing
• B.Applied Filter
• C.Bucket Filter
• D.Rollups
• E.Auto Filter

Which five components can be used to filter the Authoring inbox? (Choose five.)

• A.Assignment status
• B.Content Types
• C.Locales
• D.Console roles
• E.Product and Categories
• F.User
• G.Views
• H.Rating