Question 11
You are working on a public answer that you want to add a part of information within the answer that is not yet approved for public visibility.
How will you do this without impacting the knowledgebase answer?
How will you do this without impacting the knowledgebase answer?
Question 12
You want to create a report in which your customer can enter any date and generate all the incidents created on that date.
Which type of report and variable should you use?
Which type of report and variable should you use?
Question 13
How can you access the Report Explorer?
Question 14
In Knowledge Advanced, which section displays the lock status?
Question 15
Your client wants to block all employees' personal details and allow each employee's direct manager to access only the blood group, medical details, emergency contact number for emergency usage.
What kind of filter option should you use to allow a manager to generate an emergency details report?
What kind of filter option should you use to allow a manager to generate an emergency details report?