A.Set Product

B.Set Mailbox

C.Set Fields

D.Set Disposition

E.Set Assigned

F.Set Queue

G.Set Agent

H.Set Category

I.Set SLAs

J.Set Status

A.Advanced

B.Strict Priority

C.Manual

D.Round Robin

E.First Due

F.Standard

A.Clicking Request Chat on the Live Media bar

B.Requesting Chat from File > Options > View Options

C.Fixing the chat workspace

D.Deselecting the Pull Chat check box in the agent's profile

E.Configuring advanced routing

A.By selecting Navigation pane > Configuration > Staff Management > Profiles

B.By selecting File > Configuration

C.By selecting File > Options

D.By selecting File > Settings

A.It is a PHP script that executes only synchronously.

B.It can be triggered by an event that occurs on community objects.

C.It is always triggered from business rules.

D.It is triggered by an event that occurs on the standard objects that are used by queues.

E.It is also known as the Object Event Handler.

F.It can be triggered by an event that occurs even on a custom object.

G.It is triggered by an event that occurs on standard objects only.