Online Access Free 1Z0-1064-21 Practice Test

What is the main function of the Data Security Policies?

• A.defines the actions a particular user can do
• B.defines the privileges and roles a particular user can have
• C.defines the data a particular user can see and/or modify
• D.defines the views the application can access
• E.defines the views or functionalities the user can access

When creating localized Digital Customer Service applications, in which order would you perform the following steps?
1. Update the English message as needed for your DCS application.
2. Export the English language message bundle.
3. Translate the English message bundle to all desired languages.
4. Import translated message bundles.

• A.1,3,2,4
• B.1,2,3,4
• C.3,2,4,1
• D.2,4,3,1

Oracle Engagement Cloud provides tools to add or modify which six types of entities?

• A.Roles and privileges
• B.Objects
• C.Themes
• D.Object workflow
• E.Exports
• F.Reports
• G.Fields
• H.Icons

You are starting a new Engagement Cloud project implementation, and one of your customer requirements is to share service request information through Oracle Social Network.
In which way can you enable the service requests to be shareable on Oracle Social Network?

• A.Setup and maintenance >Service > Setup > Productivity Tools > Manage Oracle Social Network Objects for Service
• B.Setup and maintenance > Sales >Service Request > Manage Oracle Social Network Objects
• C.Setup and maintenance > Service > Configuration and Security > Service Request > Manage Oracle Social Network Objects for Service
• D.Setup and maintenance > Service > Setup > Productivity Tools > Manage Custom Objects for Service

Milestones are a key component of Service Entitlements. Identify three correct options regarding milestones.

• A.Milestones can be configured to start, pause, or complete based on a complex expression with AND, OR, and parentheses.
• B.Milestones are actions on a service request (SR) that must be completed by a specific time.
• C.Milestones are customizable by an administrator to include any number of organization-specific milestone types.
• D.Milestones are commitments to handle SRs within certain timelines.
• E.Milestones can be one of four default types: 'First Response', 'Second Response', 'Final Action', and
  'Resolution'.