Free Access Oracle.1Z0-1071-21.v2022-01-24.q27 Practice Test (Page 2)

Question 1

Forlive-agenttransfer,you wantthebot-user conversation historyto becomeavailableto the humanagentthat theconversation istransferredto.
Howdoyoumakethisconversationhistoryavailable?

A.Setacustompropertyon the OracleServiceCloudinstancethat's accessedbyOracleDigitalAssistant.

B.Thisiscontrolled from OracleServiceCloud and hastobe turnedonbysetting acustomproperty.

C.Inthe skillsettings,either switch EnableInsights to On orswitch SkillConversation to On,depending on theDigital Assistant version.

D.SettheconvHistorypropertyinthesystem.Agentinitiationcomponent.

Question 2

To translate output messages, you created a resource bundle in your skill. Theresource bundle contains an orderConfirmation key with the following message:
Thanks {0} for your order. Your order of a {1} is no its way.
In your dialog flow, you have a variable rb of type resourcesBundle defined. In additional, you defined a variable pizzaType holding the type of the pizza (for example, Salami) and a variable pizzaSize holding the size of the Pizza ( for example , large).
A)

A.Option B

B.Option A

C.Option D

D.Option C

Question 3

As per Oracle's recommendation,which is the best practice regarding conversational design?

A.Ensure that capabilities of the bot f the things that it can and can't do") are clear and discoverable.

B.To account for possible mistakes, make it clear to users that the bot is still learning.

C.Ask users open-ended questions such as "how can I help you?"

D.Use quick reply buttons (as opposed to natural language inputs) as much as possible.

Question 4

When testing your skill, you notice that two of its intents consistently rank as the top two, resolving within just a few points of each other.
Given the unpredictable nature of which intent gets the top score, what would you do to allow the skill user to choose the correct intent?

A.Change the Explicit Invocation Threshold to zero to ensure that the correct intent is picked up when the user mentions the name of the intent.

B.Change the Confidence Win Margin so that both intents are offered to the user.

C.Keep adding training data until you get a predictable result every time.

D.For each intent, create an entity of phrases that are distinct to each intent, and add the appropriate entity to the corresponding intent.

E.Change the Confidence Threshold during your testing until the correct intent always wins.

Question 5

An input component references an entity-type variable from its variable property and does not have the maxPrompts property set. Which two statements describe valid options to help users deal with validation errors?

A.You can use the alternatePrompt property for user input components to display alternative prompts.

B.You can use the user input component's textReceived action transition to detect validation errors and to navigate to a state in the dialog flow.

C.You can use the user input component's cancel action transition to navigate to a different state in the dialog flow, display a help message to the user, and navigate back into the dialog flow state that previously failed input validation.

D.You can use the onlnvaliduserlnput property on the System.commonResponse component to conditionally show or hide UI controls.

E.You can use the system. invaliduserinput?booiean expression to detect a previously failed input validation and display alternative prompts or additional UI controls.

Other Version: 752Oracle.1Z0-1071-21.v2022-11-03.q28; 787Oracle.1Z0-1071-21.v2022-08-18.q28

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