Online Access Free 1Z0-219 Practice Test

What relationship between entities is rare in the Siebel logical model?

• A.M:l (many to one relationship)
• B.1:1 (one-to-one relationship)
• C.M:M (many to many relationship)
• D.1:M (one to-many relationship)

Select the four horizontal applications.

• A.Siebel Sales
• B.Siebel Partner Portal
• C.Siebel Remote
• D.Siebel Call Center
• E.Siebel Finance

You have a requirement to ensure that different roles have different accesses to opportunity data. Sales Representatives should have the ability to update, but not delete opportunity records once created. Sales manager, on the other hand, should be able to update and delete all opportunity records. Which statement is true?

• A.Out of the box, Siebel does not allow for deletion of opportunity records - this requirement cannot be met the configuration.
• B.It is not possible to meet this requirement because the "No Update" and "No Delete" business component properties apply to all applets, which are mapped to the business component.
• C.Two separate applets can be configured, one for sales representatives and one for sales managers, where the applet "No Delete" Properties differ, restricting deletion of opportunity records on the Sales representatives applet and allowing deletion on the sales manager applet.
• D.The only way to meet this requirement would be to create a copy of the opportunity business component, and make the "No Delete" BC property = "Y" for the new BC, and also make a copy of the Opportunity applet and map it to the new/copied Opportunity.

Which option describes the role of Assignment Objects for Assignment Manager?

• A.describe when a record should be assigned to candidates
• B.identify the people that will be assigned to records
• C.evaluate all people for a matching skill in order to assign records
• D.identify the types of data to assign using Assignment Manager

Your client, company XYZ has set up the following assignment rule for the assignment of Call representatives to now Service Requests:

Assuming all six candidates meet the rule criteria, which three statements are true about how Assignments Manager will assign a new SR based on workload distribution rule?

• A.CSR Rep 3 will be assigned the new SR because he has the highest workload score.
• B.CSR Rep 4 will be assigned the new SR because he has the lowest passing workload score.
• C.More than one candidate qualifies for assignment based on the workload distribution rule.
• D.CSR Rep 6 will be assigned the new SR because he has the lowest workload score.
• E.CSR Rep 6 will be eliminated because his current workload > maximum workload in the workload distribution rule.