Online Access Free 1Z1-1003 Practice Test

Which two statement are correct regarding activity assignment via Collaboration?

• A.An activity dragged and dropped into a Collaboration chat with a resource must be accepted by that resource in Oer for it to be assigned.
• B.An activity broadcasted via Collaboration as part of any type of routing plan schedule gets assigned to the first technician to accept it.
• C.An activity broadcasted via Collaboration as part of an Immediate routing plan schedule gets assigned to the first technician to accept it.
• D.An activity dragged and dropped into a Collaboration chat with a resource can be automatically assigned without the resource having to accept It.

A company needs their field workers to be able to install inventory once an activity is in 'Started' status. Which screen configuration option supports this requirement?

• A.Enable the 'Install' action within the Start Activity context.
• B.Enable the 'Install' action within the Add/Details Inventory context.
• C.Enable the 'Install' action within the Edit/View Activity context.
• D.Enable the 'Install' action within the Inventory Grid context.

A field technician has been assigned a scheduled, but not-ordered activity that they need to perform later in q given day.
Their company has a policy that requires their technicians to perform some advance testing as an administrative task prior to beginning work on these types of activities.
Which option enables them to account for their time performing these tasks?

• A.Add a new 'Prework' custom property to the 'Edit/View activity' context in Oracle Field Service Cloud (OFSC).
• B.Select the 'Prework' action from within the activity record in Oracle Field Service Cloud (OFSC).
• C.Create a 'start-after' link template between the preliminary work and the scheduled work.
• D.Create a 'start-before' link template between the preliminary work and the scheduled work.

What configuration is required in order for users to view "Nearby activities" from the Activity List in Mobility?

• A.Add a "Nearby Activities" action to the Activity List screen context for Mobility.
• B.Add a "Nearby Activities" action to the Activity List screen context for Core Manage.
• C.Set a "Nearby Radius" distance from the Business Rules screen.
• D.Select "Nearby Activities" from the Business Rules screen.

Your customer offers a "triple play" service where an installation requires three work skills: "Cable",
"Internet", and "Phone".
To accommodate this service, a work skill group has been set up called "Triple Play", and it includes each of those three skills with levels of 100.
This work skill group is assigned to all technicians, and it is also associated with a "Triple Play" capacity category.
One of the technicians named Billy Bishop also has the "Cable" work skill individually assigned with a level of 50.
Which two statements are true effect this configuration has on activity assignments and capacity management?

• A.An activity with a single work skill "Cable", with a "Required" level of 100, can be automatically assigned to Billy Bishop.
• B.An activity with a single work skill "Cable", with a "Required" level of 100, will not consume capacity from the "Triple Play" capacity category.
• C.An activity with a single work skill "Cable", with a "Required" level of 100, will not be automatically assigned to Billy Bishop.
• D.An activity with a single work skill "Cable", with a "Required" level of 100, will consume capacity, from the "Triple Play' capacity category