Online Access Free 1Z1-1056 Practice Test

In what three ways will changing customer information impact the collection process? (Choose three.)

• A.Making changes on the Profile tab impacts the collection process.
• B.Changing information on the Profile tab does not have an impact on the level at which collections are done.
• C.Changing the Collector impacts the individual working with the delinquent customer.
• D.Adding or modifying customer contact name on the Contacts tab impacts where the correspondence is sent.
• E.Business-unit-level changes will not impact the display of delinquent customers on the dashboard.

Which two determinant types are used in reference data assignment? (Choose two.)

• A.Business Unit
• B.Project Segment
• C.Project unit
• D.Account Segment

Which two statements are true about configuring Collection Strategies?

• A.You need to define an Aging Method that meets the requirements of your organization.
• B.You need to SGI the (Collections Method to Strategies for the relevant business unit.
• C.You need to create Strategy Tasks of the type "Automatic" only.
• D.You need to create Scoring Formulae (or use predefined Scoring Formulas).

When running the delinquency process for a customer, the business unit for which you want to run the process does not appear in the drop-down menu.
Identify the action that you need to take.

• A.Business unit is not a required option on the Parameters tab to run the delinquency process.
• B.Select the check box to enter the default business unit if it does not appear in the drop-down menu.
• C.Click the Settings button to apply appropriate settings so that the business unit appears in the drop-down menu.
• D.Only business units that the user has access to will appear in the list of values. Modify the security options to provide access to the user.

Which predefined dunning letter template is available in the Collections application

• A.Soft, Medium, Hard, Final
• B.Regular, Medium, Hard, Easy
• C.Soft, Regular, Medium, Hard
• D.Regular, Medium, Hard, Difficult