Online Access Free 1z0-980 Practice Test

Which statement is true about generic objects?

• A.A generic object representation must be built for handling standard objects.
• B.CRUD operations cannot be performed with generic objects.
• C.Batching and chaining operations are supported only by generic objects.
• D.A generic object representation must be built for custom objects.

What is the purpose of an SLA in Knowledge base?

• A.to group and refine related answers based on the product and the service level
• B.to give permission to users to add questions in a forum based on the service level
• C.to provide access to the answers based on the customer service level agreement matching the answers' access level
• D.to rank customers based on the number of answers posted in a forum based on the service level

In Knowledge Advanced, which section displays the lock status?

• A.Overview
• B.Properties
• C.Analytics
• D.Reports

You want to create a report that you can restructure to display different groupings by selecting different fields to use as the columns, rows, and output fields.
Which type of report should you create?

• A.Custom report with slice bucket
• B.Cross tab report
• C.Dashboard
• D.Linked report

Which three components do you configure in Oracle Service Cloud that are synced to Knowledge Advanced?
(Choose three.)

• A.Workflows
• B.Web roles
• C.Product and Categories
• D.API Roles
• E.Console roles