Online Access Free 1z0-980 Practice Test

In Knowledge Advanced, if 1000 documents were linked to cases 1000 times before tuning, then how many times should they be linked after tuning, such that the tuning impact is negative and you may need to revise the changes?

• A.250
• B.500
• C.1000
• D.100

Which option should you select from the Status drop-down menu to see the reviewed requests in Knowledge Advanced?

• A.Request Review
• B.All Requests
• C.Archived Request
• D.Active Request

Your client wants a report to see all the incidents with status grouped under the name of the contact. For an unresolved status, the queue information under which the incident is present should be displayed.
What should you use to display the details at different levels?

• A.Rollups
• B.Applied Filter
• C.Slicing
• D.Auto Filter
• E.Bucket Filter

You notice that when a customer searches with the word "mobile", there are irrelevant answers showing under
"Answers Other Found Helpful" section.
Which two steps should you take to resolve this? (Choose two.)

• A.Add the word "mobile" to the answer stop word, add "mobile" to the search priority word, and then assign one answer.
• B.Delete irrelevant answers from sibling answers.
• C.Remove Related Answer Widget from the Customer Portal.
• D.Block irrelevant answers from learned links.
• E.Remove irrelevant answers from manually related answers.

After how many categories will you see a search box that you can use to locate a subset of the categories in Knowledge Advanced?

• A.500
• B.50
• C.1000
• D.100