Question 81

A user's laptop is shutting down unexpectedly. The technician discovers the shutdowns only happen when the laptop is moved from one room to another. The technician reseated the hard drive, memory, battery, and LCD cable, but the laptop continues to shut down.
Which of the following is the MOST probable cause of the issue?
  • Question 82

    Laura, a customer, has instructed you to configure her home office wireless access point.
    She plans to use the wireless network for finances and has requested that the network be setup with the highest encryption possible.
    Additionally, Laura knows that her neighbors have wireless networks and wants to ensure that her network is not being interfered with by the other networks.
    She requests that the default settings be changed to the following.
    Wireless Name: HomeWiFi
    Shared Key: CompTIA
    Router Password: Secure$1
    Finally, Laura wants to ensure that only her laptop and Smartphone can connect to the network.
    Laptop: IP Address 192.168.1.100
    Hardware Address: 00:0A:BF:03:C4:54
    Smartphone: IP Address 192.168.1.101
    Hardware Address: 09:2C:D0:22:3F:11
    INSTRUCTIONS
    Configure Laura's wireless network using the network adapter window.
    If at any time you would like to bring back the initial state of the situation, please click the Reset All button.



    Question 83

    SIMULATION
    You need to configure your mobile device to send and receive electronic messages from your company.
    You must use the company's WLAN as all e-mail services are on default non-secure ports.
    The company's WLAN is broadcasting across the company for easier access. Both incoming and outgoing servers require login credentials.
    Use the following parameters:
    * Email address tech@techies com
    * Password P@SSwOrd
    * Pop techies com Port 110 Security. None
    * IMAP techies com Port 993 Security SSL
    * smtp.techies.com Port 465 Security: TLS
    * Company SSID Techies
    * Security WPA2
    * Passphrase P@SSwOrd
    * SSID is not broadcasted
    INSTRUCTIONS:
    Update the mobile device's parameters to fit the criteria.
    If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.
  • Question 84

    A customer contacts the help disk stating a laptop does not remain charged for more than 30 minutes and will not charge more than 15%. Which of the following components are the MOST likely causes the issue? (Select three.)
  • Question 85

    A VoIP handset needs to replace a legacy phone in an area that has no electrical outlets nearby but does have various network ports available. Which of the following technologies would MOST likely complete the installation?