Question 156
A technician receives a smartphone that has been experiencing screen-related issues. The display is barely visible, and the battery indicates the charge level is very low. The technician connects the device to a power source, but the screen remains dim. Which of the following should the technician perform FIRST to resolve the issue?
Question 157
A bank employee contacts the help desk for assistance with setting up a new computer. Which of the following peripherals will the technician MOST likely install alongside the device? (Select TWO)
Question 158
A user's monitor is not displaying video. A technician checks the power to the monitor and sees the power light is lit. Which of the following should the technician do NEXT?
Question 159
A technician is troubleshooting an issue with a printer that is directly attached to a user's workstation. The printer is powered on but will not print. The user claims nothing has changed on the computer, and the printer was working earlier in the day. Which of the following should the technician do NEXT to determine the cause of the issue?
Question 160
A customer recently moved a high-end graphics card from a known-working computer to a different computer. The computer works without issue when viewing email and web pages or when using certain applications. However, when a game with high-end graphics requirements is opened, the program will run for a few minutes before the computer shuts down. Which of the following is MOST likely causing the problem?
