Online Access Free 220-1002 Practice Test

A technician receives a phone call regarding ransomware that has been detected on a PC in a remote office. Which of the following steps should the technician take FIRST?

• A.Disconnect the PC from the network
• B.Educate the end user
• C.Run a backup and restore
• D.Perform an antivirus scan

A user enters an identification number and password to access a computer network. Which of the following types of authentication is this an example of?

• A.Single-factor
• B.Biometric
• C.Multifactor
• D.Token

Joe, a technician, recently installed drivers for a webcam, but he is now experiencing issues when trying to operate it. Which of the following should Joe check NEXT to troubleshoot the issue?

• A.Device Manager
• B.Programs and Features
• C.Event Viewer
• D.Services

A company has just experienced a data breach that affected all mobile devices.
Which of the following would BEST secure access to user's mobile devices? (Choose two.)

• A.Remote backup application
• B.OS security updates
• C.Biometric authentication
• D.Full device encryption
• E.SSO authentication
• F.Device profiles update

A company has several hard drives that contain old and irrelevant information. The company would like to wipe and repurpose the hard drives for another system. Which of the following would be the BEST option to meet the requirement and ensure no residual data remains on the repurposed hard drives?

• A.Wipe the drives.
• B.Degauss the drives.
• C.Delete the drive partitions.
• D.Format the drives.