Question 11

A technician is in the process of upgrading Windows 8 to Windows 10. The technician needs to make sure all of the applications, user profiles, documents, and PST files are preserved. Which of the following methods would the technician MOST likely perform on the computer?
  • Question 12

    A security team is auditing a company's network logs and notices that a USB drive was previously inserted into several of the servers. Many login attempts were then successfully performed using common login information.
    Which of the following actions should be taken to close the vulnerability? (Select two.)
  • Question 13

    A technician is attempting to repair a Windows computer that is infected with malware. The machine is quarantined but still cannot boot into a standard desktop. Which of the following is the most likely NEXT step?
  • Question 14

    A user who is running Windows 10 logs Into a machine and notices that shared drives are missing, the "My Documents* folder is empty, and personal settings are reset. Which of the following would be required to resolve the issue?
  • Question 15

    A user notices recent print jobs are not printing to the local printer despite printing fine yesterday. There are no errors indicated on the taskbar printer icon. Which of the following actions should the user take FIRST?
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