The IT department has installed new software in the folder C:\Program Files\Business Application\. Ann, a user, runs the business application and tries to save her work. When doing so, Ann receives the following error:
Cannot save file C: \Program Files\Business Application\file1.wrk - Access is denied.
Which of the following would be the MOST secure solution to this error?

A manager with a restricted user account receives the following error message:
Windows Update cannot currently check for updates because the service is not
running.
The manager contacts the help desk to report the error. A technician remotely connects to the user's
computer and identifies the problem. Which of the following should the technician do NEXT?

Ann, a user, is setting up a new mobile phone, and the phone is asking for an authentication method to enroll the device. Ann is not sure which method is acceptable. Which of the following methods would a technician MOST likely tell Ann to use?

Ann, an employee at a company, calls the help disk to report issues logging on to a vendor's website. Joe, the technician, is able to log in successfully with his credentials before going to Ann's office. However, when he attempts to log in from Ann's office, Joe experiences the same issue. Ann asks Joe questions about the new software installed on the laptop from the pop-up notification.
Which of the following are the NEXT steps Joe should take to resolve the issue? (Select two.)

A technician receives a call from an end user in the human resources department who needs to load an older stand-alone application on a computer to retrieve employee information. The technician explains the application can be run in compatibility mode, but it will need to be removed as soon as the user obtains the required information. Which of the following BEST describes the technician's concern with loading this application on the user's computer?