A technician has been dispatched to resolve a malware problem on a user's workstation. The antivirus program discovered several hundred potential malware items on the workstation and removed them successfully. The technician decides to schedule daily scans on the system, enables System Restore, and creates a restore point. Which of the following should the technician do NEXT?

A technician is upgrading hard drives on several workstations however the office would like to convert the old SATA drives into external drives for additional storage Which of the following would be the BEST method of ensuring the drives do not contain any PII prior to reusing the drives?

A technician is looking for ways to recover a system in the event of an infection. The antivirus is running, and the customer is receiving weekly threat alerts. The customer's core work includes daily web browsing and insecure file downloads.
Which of the following should the technician do to recover the system with the LEAST amount of effort?

An end user is browsing the Internet when multiple browser pages open by themselves. The user notices the PC is running slowly, even while not browsing the Internet.
Which of the following actions should the user take?

A technician is troubleshooting a computer that may have some corrupt operating system files.
Which of the following command line tools should the technician use to check these files?