Ann, an employee at a company, calls the help disk to report issues logging on to a vendor's website. Joe, the technician, is able to log in successfully with his credentials before going to Ann's office. However, when he attempts to log in from Ann's office, Joe experiences the same issue. Ann asks Joe questions about the new software installed on the laptop from the pop-up notification. Which of the following are the NEXT steps Joe should take to resolve the issue?
(Select two.)

A technician is disposing of computer hardware that contains PHI. The drive must be reusable.
Which of the following methods should be used?

A user on a local desktop wants to allow a blocked program through the Windows Firewall. Which of the following user accounts is necessary to perform this task?

Ann a customer, allowed someone else to use her computer, and now some web pages do not display correctly in the browser. A technician determines many of the browser settings live been changed.
Which of the following Control Panel utilities should the technician use to reset the browser settings to the defaults?

Which of the following authentication methods was designed to be used primarily for administration purposes, such as giving users access to manage switches and routers?