A technician is working on a computer that has the following symptoms
* Unable to access the Internet
* Unable to send email
* Network connection (limited or no connectivity)
The technician runs hardware diagnostics on the computer and verifies the computer's NIC is funcboning correctly. The technician attempts to access the Internet and receives the message: page cannot be displayed. The technician runs a command to verify the computer network settings and sees the following information IP address:192.166.0.100 Subnet mask.: 255.255.255.0 Gateway: 192.168.0.1 DNS: 192.168.0.1 The technician confirms other computers on the network can access the Internet. Which of the following is MOST likely causing the issues?

A desktop technician is attempting to upgrade several machines to Windows 10. After releasing there is only one disc for the installation, the technician decides to upgrade over the network.
Which of the following boot methods initiates such an upgrade?

technician is updating a network switch at a colocation facility. The technician needs to ensure the data is not sent in plaintext over untrusted networks. Which of the following should the technician use? (Select TWO).

A technician needs to edit a protected .dll file but cannot find the file in the System32 directory. Which of
the following Control Panel utilities should the technician use?

The IT department has installed new software in the folder C:\Program Files\Business Application\. Ann, a user, runs the business application and tries to save her work. When doing so, Ann receives the following error:
Cannot save file C: \Program Files\Business Application\file1.wrk - Access is denied.
Which of the following would be the MOST secure solution to this error?