A user's mobile device is losing its battery change very quickly. The user report charge at 9:00 a.m. but has
22% battery by 1:00 p.m. The user has installed several applications, and the phone is relatively new , high-end phon. The user claims most of the usage involves checking emails for a few minutes three or four times per hours. Windows of the following should a technician perform FIRST to diagnose the issue properly?

A department in an organization set up a proxy server to manage its Internet stage.
A technician is configuring the Windows workstations to use the new proxy server.
Which of the following Control Panel utilities should the technician use to configure the setting?

A technician notices a workstation is connecting to an IP address on the network and wants to determine the machine name that belongs to that IP address, Which of the following commands should the technician use?

A technician connected to a network switch remotely from a workstation. During an audit, a Security analyst discovered the technician transmitted the username and password in plaintext over the network. Which of the following remote access technologies did the technician use to connect?

A SOHO technician recently moved some data from one server to another to increase storage capacity. Several users are now reporting they cannot access certain shares on the network. When the users attempt to access the shares, they get the following error: Access Denied. The technician confirms the users are all in the proper security groups and have the proper access, but they are still unable to access the shares. Which of the following are the MOST likely reasons for these issues? (Select two.)