Question 31
A change advisory board did not approve a requested change due to the lack of alternative actions if implementation failed. Which of the following should be updated before requesting approval again?
Question 32
A technician is installing new software on a macOS computer. Which of the following file types will the technician MOST likely use?
Question 33
A user calls the help desk to report that none of the files on a PC will open. The user also indicates a program on the desktop is requesting payment in exchange for file access A technician verifies the user's PC is infected with ransorrrware. Which of the following should the technician do FIRST?
Question 34
After clicking on a link in an email a Chief Financial Officer (CFO) received the following error:
The CFO then reported the incident to a technician. The link is purportedly to the organization's bank. Which of the following should the technician perform FIRST?
The CFO then reported the incident to a technician. The link is purportedly to the organization's bank. Which of the following should the technician perform FIRST?
Question 35
Which of the following is the MOST cost-effective version of Windows 10 that allows remote access through Remote Desktop?
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