Online Access Free 220-801 Practice Test

Which of the following should be removed prior to replacing or upgrading memory in a laptop?

• A.Hard drive
• B.Optical drive
• C.Battery
• D.Wireless card

Which of the following is the valid port for remote desktop protocol?

• A.8080
• B.3389
• C.443
• D.110

A technician realizes the problem a customer is having before the customer is done explaining all the symptoms. Which of the following is the BEST action for the technician to take?

• A.Politely tell the customer that the technician knows the proper solution and that no further explanation is necessary.
• B.Continue listening to the customer's explanation until they are finished then refer them to a website so the customer can find the proper resolution.
• C.Ask the customer to repeat the problem and all the symptoms several times in order for the technician to verify all the facts.
• D.Finish listening to the customer's explanation without interrupting if it will not take an excessive amount of time.

Which of the following wireless standards is backwards compatible with 802.11g?

• A.802.11b
• B.802.11n
• C.802.1q
• D.802.11a

When building a PC, which of the following is MOST critical to ensure efficient cooling of the CPU?

• A.Number of cabinet fans
• B.Use of thermal paste
• C.Size of the processor heatsink
• D.Installing a liquid cooling system