Online Access Free 2U00210A Practice Test

Larry is becoming familiar Avaya Aura@ Conferencing and is trying to understand the advantage of this Avaya conferencing solution over competitors. What two things could you tell Larry about Avaya Aura@ Conferencing? (Choose two.)

• A.Avaya Aura@ Conferencing is made up of a stand-alone audio bridge, and standalone Video bridge that allows for implementation flexibility.
• B.Avaya Aura@ Conferencing is a software-based, multi-modal conferencing engine that provides seamless access to multipoint audio, web and video.
• C.Web Conferencing is an add on to Avaya Aura@ Conferencing that provides a rich feature set.
• D.Avaya Aura* Conferencing architecture separates management of conferences and management of media streams.

The Avaya Flare@ Experience provides a multi modal collaboration environment. What does clicking on the collaboration button on your Avaya Flare Experience interface allow you to do?

• A.Send an email to an enterprise user.
• B.View your last calls received.
• C.Send an instant message to an enterprise user.
• D.Start a web collaboration session so that you can share and see content.

A leading Channel Partner of Avaya. responsible for managing several of our accounts, entertains, without Avaya's knowledge and approval, the Chief Technology Officer ("CTO") of a leading client whom Avaya services via the above Partner. The entertainment involves hosting a cocktail dinner for the CTO and his family at a suburban luxury hotel costing approximately S200 and giving a gift coupon worth $500. The Partner does not expense the above to Avaya and justifies the above action on the ground it was a "good will" gesture and not done with any ulterior motive of securing more business, b the Partner's behavior appropriate?

• A.No, because it involved payment of a cash equivalent (gift coupon), could be considered lavish under the circumstances and the Partner failed to notify Avaya about the event.
• B.Yes, because it was a "good will" gesture and Avaya expects our Partners to use their discretion in such instances while abiding by their own internal policies and procedures.

You are talking to Claudine, a CFO (chief financial officer). Claudine's business challenges are to manage the business in this economy, work with limited resources, and tightly control expenses. Which two of the Avaya capabilities will help with these business challenges? (Choose two.)

• A.Enable first call resolution to improve customer service.
• B.Add new communication features by replacing legacy systems.
• C.Realize cost savings through centralized management, SIP trunkingand tail-end hop off.
• D.Integrate legacy systems to take advantage of the current investment.

DRAG DROP
The CallPilot@ messaging product continues to play an important role in the Avaya messaging portfolio. Match the terms listed below with their definition or description as it applies to CallPilot@. (Click and drag the definition on the right to the corresponding term on the left.)

Correct Answer: