Online Access Free 3000-2 Practice Test

The Customer Call Reporter (CCR) server IP address is 192.168.42.100. After installing CCR and creating a Supervisor, what is the correct link for a remote CCR Agent to login?

• A.http://192.168.42.100/CCRWebClient
• B.http://192.168.42.100:8080/inyama/inyama.html
• C.http://192.168.42.100:8888
• D.http://localhost/CCRWebAgent
• E.https://localhost/CCRWebAgent

You are staging a new install with an IP500v2. The customer wants to use Embedded Voicemail (EVM) for voicemail recordings. The customer would like to maximize the capacity of the Secure Digital (SD) card slots for maximum voicemail recording capacity. Which SD card would maximize the voicemail recording capacity for this customer?

• A.Use the SD card purchased through Avaya for the Optional SD card slot. Purchase a commercial SD card with the maximum storage size to be used for voicemail recordings and put this card in the System SD card slot.
• B.Use the SD card purchased through Avaya for the System SD card slot. Purchase a commercial SD card with the maximum storage size to be used for voicemail recordings and put this card in the Optional SD card slot.
• C.Purchase a commercial SD card with the maximum storage size to be used for voice mail recordings and put this card in the System SD card slot. Purchase an additional commercial SD card with the maximum storage size to be used for voicemail recordings and put this card in the Optional SD card slot. This will maximize voicemail recording capacity.
• D.Use the SD card purchased through Avaya for the System SD card slot. Purchase a commercial USB external hard drive with the maximum storage size to be used for voicemail recordings and put this in the external USB connection on the back of the IP500.

A customer has just added an ISDN trunk card to their IP412. As soon as the system was powered up the IP Office started doing a rolling reboot. What is the first step you should do to isolate the trouble?

• A.Default the IP Office.
• B.Remove the Embedded Voicemail Card.
• C.Re-install the IP Office Professional License.
• D.Remove the daughter boards.
• E.Upgrade the system to the current GA software.

A customer has multiple IP Offices that have been in operation for over three years. IP hard phone users are complaining that they are experiencing "one way audio" during the calls. The problem has only recently started to occur. The problem is random and is hard to duplicate. Which three could be used to troubleshoot this issue? (Choose three.)

• A.an IP Office Monitor trace with AVRIP options enabled
• B.a current Network Assessment
• C.an IP Office Monitor trace with Real Time Audio trace options enabled
• D.an IP Office Monitor trace with H.323 options enabled
• E.a packet sniffing trace

Where can you find information detailing which software versions are compatible with each other?

• A.IP Office User Guide
• B.The IP Office Technical Bulletins
• C.The IP Office Installation Guide
• D.IP Office Manager Help File