Online Access Free 3000-3 Practice Test

If ISDN/PRI calls are getting dropped, which tool should be used to troubleshoot the issue?

• A.System Monitor with ISDN L3 filter options enabled
• B.Debug Manager on DTE port
• C.System Monitor with default filters
• D.SSA Snapshot

An IP 406v2 has been upgraded to the latest release (6.0+). The customer wants to test a 9600 series telephone, however the telephone powers-up but will not register to IP Office. What is causing the issue?

• A.The telephone must be changed from SIP to H.323.
• B.The telephone MAC address must registered in IP Office.
• C.The telephone requires an IP 500 control unit.
• D.The telephone firmware requires an upgrade.

Which item must be completed for an IP Office user to be counted in CCR as an agent?

• A.User must be a member of a hunt group.
• B.force Account Code must be checked on the user's Supervisor tab.
• C.CCR Agent Must be checked on the user's Supervisor tab.
• D.User must be defined as an agent in one-X Portal.

What information must be collected to document a failed incoming call to a group from an automated attendant? (Choose two.)

• A.Line circuit ID
• B.Network packet sniff from the IP Office port
• C.IP Office and VoiceMail Pro traces
• D.Auto attendant WAVE file
• E.IP Office configuration file and VoiceMail Pro call flow

Which application will allow a system administrator to see historical inbound and outbound traffic information on a trunk in the IP Office?

• A.Historical Reporting Application
• B.System Status Application
• C.Call Detail Reporter
• D.Advanced Summary Reporter