Online Access Free 3300 Practice Test

When using a host block within a call flow, what does the Provider ID value refer to?

• A.This is the caller's telephone number.
• B.This is the HDX Connection Provider ID set within the database integration wizard.
• C.This Is the SQL Statement ID set within the database integration wizard.
• D.This is the license identifier of the Avaya Aura Contact Center (AACC) base Contact Center Manager Server (CCMS) license.

A customer with Avaya Aura Contact Center has created a script application. The customer would like to convert this script application into a flow application.
Which two statements regarding converting scripts are true? (Choose two.)

• A.The conversion of the script to a flow results in only one APPLICATION, the flow version.
• B.The original script application must be In the Contact Center View.
• C.The conversion of a script to a flow results in two scripts, the original script version and the new flow version.
• D.The original script application must be In the Local View.

A customer with Avaya Aura Contact Center wants callers, who are waiting to be answered by an agent, to hear a series of three different recorded announcements while they are waiting In queue.
Which section of script would accomplish this scenario?

• A.SECTION wait_loop ASSIGN 1 TO loop_counter_cv WHERE loop_counter_cv EQUALS VALUE 1: GIVE RAN 15 VALUE 2: GIVE RAN 16 VALUE 3: GIVE RAN 17 DEFAULT: ASSIGN loop_counter_cv + 1 TO loop_counter_cv END WHERE WAIT 30 EXECUTE watt_loop
• B.ASSIGN 1 TO loop_counter_cv SECTION wait_loop WHERE loop_counter_cv EQUALS VALUE 1: GIVE RAN 15 VALUE 2: GIVE RAN 16 VALUE 3: GIVE RAN 17 DEFAULT: ASSIGN loop_counter_cv + 1 TO loop_counter_cv END WHERE WAIT 30 EXECUTE watt_loop
• C.ASSIGN 1 TO loop_counter_cv SECTION wait_loop WHERE loop_counter_cv EQUALS VALUE 1: GIVE RAN 15 VALUE 2: GIVE RAN 16 VALUE 3: GIVE RAN 17 DEFAULT: END WHERE ASSIGN loop_.counter_.cv + 1 TO loop_counter_cv WAIT 30 EXECUTE wait_loop
• D.ASSIGN 1 TO loop_counter_cv SECTION wait_loop WHERE loop_counter__cv EQUALS VALUE 1: GIVE RAN 15 VALUE 2: GIVE RAN 16 VALUE 3: GIVE RAN 17 DEFAULT: ASSIGN 0 TO loop_counter cv END WHERE ASSIGN loop_counter__cv + 1 TO Ioop__counter_cv WAIT 30 EXECUTE wait_loop

A customer with Avaya Aura Contact Center in a SIP environment has added an Avaya Media Server Avaya MS) to the Contact Center Management Administration.
What is the next step in the configuration of the Avaya MS?

• A.The Avaya MS must be referenced in Global Settings.
• B.Services such as Announcements and Dialog must be associated to the Avaya MS.
• C.The Avaya MS must be rebooted.
• D.Skillsets must be associated to the Avaya MS.

A customer with an Avaya Aura Contact Center has been notified that due to Inclement weather the contact center will not be opening today. The customer would like to remotely implement an announcement to explain the reason for the unscheduled closure and Is going to use a Boolean variable to accomplish this.
Which two statements regarding a Boolean variable are true? (Choose two.)

• A.A Boolean variable is a variable of the type TRUE/FALSE.
• B.A Boolean variable is a variable of the type ON/OFF.
• C.A Boolean variable cannot be used in a loop.
• D.A Boolean variable can be used on a Master Script, a Primary Script or a Secondary Script.