Online Access Free 3301 Practice Test

You have installed an Avaya Aura Contact Center (AACC) with standalone Contact Center Multimedia (CCMM) and Communication Control Toolkit (CCT) servers. The CCMM server is a member of the SRVDOM1The CCT server is a member of the SRVDOM domain, the computers for the agents in the contact center are members of the CLIDOM1 domain. Agents are unable to log on to the Av,; Aura Agent Desktop (AAAD).
Which domain configuration is necessary for AAAD to function properly?

• A.The CCMM and CCT servers cannot be in separate domains; they must be Joined to the CLTDOM1 domain.
• B.A two way trust relationship must be established between SRVDOM2 and CLTDOM1. No additional trust relationship is necessary for SRVDOM1.
• C.A two-way trust relationship must be established between SRVDOM1 and SRVDOM2. No additional trust relationship is necessary for CLTDOM1.
• D.Two-way trust relationships must be established between SRVDOM1, SRVDOM2, and CLTDOM1.

Which two Avaya Aura Contact Center (AACC) components are supported by the capacity Assessment Tool (CapTool)? (Choose two.)

• A.Avaya Media Server
• B.Security framework
• C.Avaya Aura Agent Desktop
• D.Contact Center Manager Administration
• E.License Manager

You have completed s single, non-replicated nodal Contact Center Multimedia (CCMM) Installation, hut after configuring the License Manager and rebooting the server, you are seeing licensing errors in OR CCMM server's event log. You review the licenses file installed on the license Manager to verify that the proper licensing is in place for CCMM.
Which licensed feature must be present in the license file to enable CCMM?

• A.LM_LOC_VOA
• B.LM_MMPN
• C.LM_MMS
• D.LM_CCMM_Nodal

Real-time displays on a standalone Contract Center manager Administration (CCMA) are not being updated with data. You suspect that the CCMA server is not receiving real-time data from the Contact Center Server (CCMS).
Which tool on the CCMA server can he used to determine whether real time data is being received from CCMS?

• A.mRcv.exe
• B.mCast.exe
• C.RTR Monitor from the CCMA Configuration utility
• D.iceRTDTrace.exe

You are unable to access the Communication Control Toolkit (CCT) Web Administration tool. When you click on the link in Contact Center Manager Administration (CCMA), your Web browser displays the message "Internet Explorer cannot display the webpage." What should you do next to begin troubleshooting the issue?

• A.Start the CCTOMCATSRV service on the CCT server.
• B.Ensure that IIS is properly installed and configured on the CCT server.
• C.Ensure that the SSL certificate issued to the CCT server is installed on the CCMA server.
• D.Verify that the port number configured for the CCT server in CCMA is set to 8443.