Online Access Free 3301 Practice Test

While troubleshooting a communication control (CCT) issue, Avaya support has requested an archive of all current CCT log files.
How would you make an archive of the log files to provide to support personnel?

• A.Create a ZIP archive of all files in D:\Avaya\Logs\CCT.
• B.Run the Log Archiver utility on the CCT server and click the "Archive AM Files Now" button on Settings tab. The archive will be available in the configured archive location.
• C.Run the log Archive utility on the CCT and click the "Schedule An hive" button on the tab. When the schedule completes, the archive will be available in the configured archive lot
• D.The Archive Manager creates a new log file archive every hour. the archive will be available configured archive location when the Archive Manager completes the archive process.

You are planning an Avaya Aura Contact Center (AACC) deployment. I he Information Technology department has requested that you specify host names (or the AACC servers.
Whit h two hostnames meet the server naming requirements specified by Avaya and RFC 1123? (Choose two.)

• A.CTSRV01
• B.CONTACTCTRSRV01
• C.CONTACTCENTERSRV01
• D.01CTCTRSRV
• E.CTCTR SRV01

You are using the Communication Control Toolkit (CCT) Reference Client to troubleshoot issues with CCT in a SIP based environment. You have started up the Reference Client and connected using the Credentials of a domain account. The Available Desktop Devices list contains a single device, with red icon beside its associated address and status of "Acquisition Failure".
According to the information presented in the Reference Client, what is the status of the device?

• A.The address has not been configured in CCT.
• B.CCT is unable to control the device via the VR87 protocol.
• C.The address is not mapped to the domain account that you used to connect to CCT.
• D.The device is configured but has been put into Offline mode in CCT.

Which two visualization technologies are supported for Avaya Aura Contact Center (AACC)? (Choose two.)

• A.Microsoft Virtual Server
• B.Microsoft Hyper-V
• C.VMWare vSphere 3.0
• D.VMWare vSphere 4.0
• E.XenSecure Xen 3.1.2

Real-time displays on a standalone Contract Center manager Administration (CCMA) are not being updated with data. You suspect that the CCMA server is not receiving real-time data from the Contact Center Server (CCMS).
Which tool on the CCMA server can he used to determine whether real time data is being received from CCMS?

• A.RTR Monitor from the CCMA Configuration utility
• B.iceRTDTrace.exe
• C.mCast.exe
• D.mRcv.exe