Online Access Free 3302 Practice Test

You have installed Avaya Contact Center Control Manager (ACCCM) with an Avaya Call Management System (CMS) solution. When saving an agent in ACCCM to a location with an assigned CMS, you get an error message "CMS: unspecified terror".
Which two statements describe solutions to this problem? (Choose two.)

• A.Verify that a CMS Role is assigned to the agent.
• B.Verify that the ACCCM script isinstalledon the CMS side.
• C.Verify that the ACCCM CMS user database permissions on the CMS database.
• D.Verily that the Synchronizer Server is running.
• E.Verify that the correct ODBC versionisinstalledon the ACCCM server.

When integrating Avaya Contact Center Control Manager (ACCCM) with Avaya Quality Monitoring, it is necessary to create a login ID for the Quality Monitoring Database.
Which database role membership must be selected when creating the user?

• A.witness_user_role
• B.db_securityadmin
• C.db_owner
• D.db_datawriter

What is the name of the license file for Avaya Contact Center Control Manager (ACCCM)?

• A.license.xml
• B.6.2_lic.xml
• C.acccm_6.2.lic
• D.license.lic

A customer provided a Windows 2008 R2 Server (or an Avaya Contact Center Control Manager (ACCCM) installation. You have to verify the Internet Information Server (IIS) settings Which two IIS component are necessary for ACCCM? (Choose two.)

• A.WebDAV Publishing
• B.enable Network DTC access
• C.ASP CGI
• D.MessageQueuing
• E.ActiveServerPages

Which two databases are created by default for the Avaya Contact Center Control Manager (ACCCM)?

• A.ACCCM AVP
• B.ACCCM one-X
• C.ACCCM Sync
• D.ACCCM Importer
• E.ACCCM