Online Access Free 3302 Practice Test

A company has Avaya Contact Center Control Manager (ACCCM) with a Communication Manager (CM) solution. The administrator for the company has been tasked to create 10 new employee Agent Login IDs effective on Monday. A job has been scheduled through the ACCCM Schedule Server on Friday to be completed Sunday night. However, Monday morning it is discovered that although the Agent Login IDs are in the ACCCM database, they do not appear in CM. What may have caused the problem?

• A.The administrator did notcreate a task for the job.
• B.The administrator did not check 'enabled' for the scheduledjob.
• C.The administrator did not checkthe'Save CM box'in the action list for the action.
• D.The administratordid not assign a schedule to the job.

The Avaya Contact Center Control Manager (ACCCM) Web UI is responsible for the ACCCM Admin Web interface. There are multiple functional buttons and action bars available on each tab. The exhibit depicts the Users tab. What is the section outlined in red in the illustration?

• A.Main details area
• B.Quick Search
• C.Organization Chart action bar
• D.User/agent action bar

A company has numerous office locations, including Berlin and New York. The Berlin Administrator needs to edit an extension that is assigned to the Berlin location. In the extension Form, a COV path number is provided from the New York location. When trying to save the change, Avaya Contact Center Control Manager (ACCCM) generates a message indicating that the administrator does not have sufficient permissions to perform this operation.
Which statement describes how to allow the Berlin Administrator to complete this task?

• A.Verify that the extension owners ACCCM role is assigned to the New York location.
• B.Verify that the extension owners ACCCM user profile isassignedthe Berlin location.
• C.Verify thatthe Administrators ACCCM user profileis assigned to the New York locution as well astheBerlin location, under the locations to view tab in his user form.
• D.Verify thatthe Administrators ACCCM role is assigned to the New York location as well as the Berlinlocation.

The customer is installing Avaya Contact Center Control Manager (ACCCM) and plans on using the one-X Connector. The customer will be using a remote database for the one-X connector.
Which version of Microsoft SQL could the customer install on the remote server?

• A.Microsoft SQLServer2005StandardEdition
• B.Microsoft SQLServer 2005Express Edition
• C.Microsoft SQL Server 2008Express, Standard/Enterprise Edition
• D.Microsoft SQLServer2005EnterpriseEdition

You have just been asked to install Microsoft Internet Information Server (IIS) for an Avaya Contact Center Control Manager (ACCCM) installation. Which Microsoft Manager allows you to install this on a 2008 R2 server?

• A.Control Panel
• B.Administrative Tools
• C.ComputerManager
• D.Server Manager