Online Access Free 3303 Practice Test

Which three tasks must be completed for the installation of the server operating system software? (Choose three.)

• A.Configure the network information.
• B.Verify the server specifications and software media.
• C.Set the hardware type.
• D.Install Avaya Proactive Contact software
• E.Set the date and time.

A system operator complains that Analyst reports are running very slowly. You check disk usage on the dialer and find that the /opt/dbase directory is 80% full.
What are two possible causes of the high disk usage? (Choose two.)

• A.Another customer service engineer had to run stop_mts_services and start_mts_services earlier inthe day because of an error with data pump.
• B.All data is being stored on the primary dialer rather that distributed across the dialers in a pod.
• C.The dialer's disk capacity was not sized properly when the dialer was installed.
• D.A database backup has not been run recently.
• E.The db_maintenance script is not scheduled in cron.

A new section has been added to an existing call center, including new desks, computers, and telephones. Some of the call center agents in this new area are trying to log into Proactive Contact and receive the error. "Invalid headset ID." Call center agents in the older section of the call center are working fine. The Communications Manager indicates that the new section has new extensions.Which file should be reviewed to determine the problem?

• A.dgswitch.cfg
• B.opmon.cfg
• C.phonefmt.cfg
• D.dispatcher.cfg

What should the crontab of a secondary dialer have?

• A.pds_maintenance, mts_maintenance and db_mainlenance
• B.pds_maintenance
• C.pds_maintenance and db_rnaintenance
• D.pds_maintenance and mts_maintenance

Which two statements are true for the Cell Phone Campaign Call Progress setting? (Choose two.)

• A.Four (4) is the longest duration for the system to "listen" to the call and one (1) is the minimum.
• B.This feature should be set to one (1) for UK due to OFCOM regulations.
• C.One (1) is the longest duration for the system to "listen" to the call and four (4) is the minimum.
• D.A value of 0 turns off the feature.
• E.This feature should be set to four (4) for UK due to OFCOM regulations.