Online Access Free 3305 Practice Test

You have just installed Proactive Outreach Manager (POM) '? SP A or newer on your Avaya Aura Experience Portal (AAI P) 6.0- You attempt to start the POM services and receive the following message:
Connection to the database failed. Please configure the database before starting POM server.
Which step must you take to correct the issues and continue with this procedure?

• A.The PostgreSQL database is not running. Login to EPM from Linux prompt with root user permissions and run "service Postgres ql start
• B.The $CATALINA_HOME/lib/config/voiceportal.properties file information is incorrect. Login to EPM from Linux prompt with root user permissions and either replace it with a correct copy or run $AVAYA__HOME Support/VP_Tools/SetDbPassword/SetDbPassword.sh update -u Postgres -p password.
• C.The password for the PostgreSQL user Postgres is incorrect. Login to Experience Portal Manager (EPM) from Linux prompt with Postgres user permissions and run psql VoicePortal; alter user Postgres password 'password'; \q
• D.The SPOM_HOME/config/PIMHibernate-cfg.xml file information is incorrect. Login to EPM from Linux prompt with root user permissions and either replace it with a correct copy or run $POM_HOME/bin/installDB.sh SPOM_HOME.

Which two statements about the "priority" of a campaign are true? (Choose two)

• A.Available priorities are 1-5
• B.The priority of the campaign determines when the campaign will start.
• C.The priority of the campaign determines the number of licenses allocated by Proactive Outreach Manager (POM) to a particular campaign during execution.
• D.Available priorities are 1-10
• E.Campaign priority determines the media channels used by a campaign

You have installed an application that uses the VoiceXML <log> tag, but you <Io not see any data from the application when you run an Application Detail Report.
What should you do to fix the problem?

• A.On the Report Data Configuration page of the Experience Portal Manager (EPM), enable Download VoiceXML log rags.
• B.Start your Media Processing Platform (MPP) servers.
• C.On the Change Application page of the EPM, enable Allow VoiceXML Log Tag.
• D.On the Report Data Configuration page of the EPM, enable Periodic Download.

In the intelligent customer routing (ICR) deployment, the standard ICR CCA session Detail Report (SDR) is shown below.
What is an accurate explanation of this SDR report?

• A.The call was initially queued on [email protected] where due to SIP ERROR the call got re-queued [email protected]. The call then observed a spike in Estimated Wait Time (EWT) and it was re-queued [email protected].
• B.The call was initially queued on 70001 a icr.com where due to spike in EWT the call got re-queued to 82003 a cr.com. The call then observed SIP ERROR and it was re-queued [email protected].
• C.The call was initially queued on [email protected] where due to SIP ERROR the call got re-queued to [email protected]. The call then observed a spike in EWT and it was re-queued 920l4.aicr.com.
• D.The call was initially queued on 82003aicr.com where due to spike in EWT the call got re-queued to [email protected] The call then observed SIP ERROR and it was re-queued [email protected].

Which menu provides details about the running calls being handled by Intelligent Customer Routing R)?

• A.ICR Monitor
• B.Standard Report
• C.ICR Manager
• D.Call Center