Question 21
The Server Control and Monitor Utility (SCMU) is one of the AACC Core Common Components. Which three functions can be performed from the SCMU? (Choose three.)
Question 22
A technician is troubleshooting a hung call under public tabular Displays > standard Skillset Display.
When using the phantom scan utility (Pscan) to view waiting calls, what will occur when you select a Call ID click the Clear button?
When using the phantom scan utility (Pscan) to view waiting calls, what will occur when you select a Call ID click the Clear button?
Question 23
In a SIP-enable Avaya Aura Contact Center (AACC) environment, when a call is presented to an agent's telephone, the Avaya Agent Desktop (AAD) also alerts the agent to the incoming call.
If the agent uses AAD to answer the call, what request does CCNS send to switch using Application Enablement services (AES)?
If the agent uses AAD to answer the call, what request does CCNS send to switch using Application Enablement services (AES)?
Question 24
Which two virtualization environments does Avaya Aura Contact Center (AACC) support? (Choose two.)
Question 25
Which three statements regarding an Avaya Aura Media serve (AAMS) high availability (HA) solution are true? (Choose three.)