Online Access Free 3314 Practice Test

Which two statements about Infinite Campaign are true? (Choose two.)

• A.An Infinite Campaign is terminated by manual intervention.
• B.An Infinite Campaign is designated by Campaign Type 0.
• C.An Infinite Campaign does not terminate by itself after processing all contacts.
• D.An Infinite Campaign terminates only when all agents log off from the campaign.
• E.An Infinite Campaign terminates automatically after processing all contacts.

Which IP address is used by the speech servers to communicate with the MPP when processing ASR and TTS transactions?

• A.Network Address (VoIP)
• B.Network Address (AppSvr)
• C.Network Address (MRCP)
• D.Host Address

Proactive Outreach Manager (POM) logs can be viewed from either the EPM web interface or from which disk folder?

• A.$AVAYA_VPMS_HOME/logs/porn
• B.$CATALINA_HOME/webapps/POManager/logs
• C.$AVAYA_MPP_HOME/1ogs/porn
• D.$POM_HOME/logs

Which EPM web page is used to specify the report data to be collected from an MPP and for how long the data will be stored?

• A.Report Data Configuration
• B.EPM Servers
• C.Report DB Settings
• D.MPP Servers

When a call center is administered for Intelligent Customer Routing (ICR), what is the purpose of the Primary ACD Identifier field?

• A.The field is used to identify the link between the Session Manager and the Communication Manager.
• B.The field sets the priority for routing to an ACD.
• C.The field is available for future use and is not currently used.
• D.The field is a unique logical identifier of an ACD for which ICR receives the skill and agent data feeds from CMS rt_soc)cet.