Question 26

Avaya Intelligent Xperiences provides different Avaya OneCloud deliveries.
Which software delivery is multi-tenant and designed for customers that require more standard feature functionality in their UC and CC solutions?
  • Question 27

    A client wants a solution to view live, real-time information, and see the immediate results of their adjustments.
    From a migration standpoint, in addition to Avaya Aura® Call Center Elite, which additional application will preserve the customer investment?
  • Question 28

    Workspaces for Elite with POM Integration can Increase agent productivity by providing a unified desktop for agents to handle all inbound and outbound voice tasks, and which three types of calls? (Choose three.)
  • Question 29

    A new customer needs a solution that runs on their existing Avaya Aura® Unified Communication (UC) platform, and provides basic and advanced call center features like Expert Agent Selection and Best Service Routing.
    Based on these requirements, which solution would you recommend to the customer?
  • Question 30

    Workspaces for Elite with POM Integration can Increase agent productivity by providing a unified desktop for agents to handle all inbound and outbound voice tasks, and which three types of calls? (Choose three.)