Question 21

Which agent application uses the Communication Control Toolkit (CCT) function in Avaya Contact Center Select (ACCS)?
  • Question 22

    Which statement is true about the various levels and the file sharing capabilities of Avaya Spaces users?
  • Question 23

    You are speaking with a customer who has a large multi-site enterprise, and limited IT staff to support a new communications system. They like the idea of housing the primary call control in a reliable data center, but do not have such an environment. In their business today. Local survivability is critical as reliable communications is a core function of their business.
    Based on these factors, which IP Office deployment model would meet the customer requirements?
  • Question 24

    Refer to the exhibit.

    You have just finished your discovery conversation with a multi-location, midsize customer.
    What would you do to use the generic functional UC&C architecture shown in the exhibit?
  • Question 25

    Refer to the Scenario: H&H Ticket.

    You are designing a solution for H&H Ticket. The customer has been using a hosted conferencing solution with a maximum of 100 moderators. They need to know answers to multiple questions to estimate costs or setup the host/moderator. In the system. You have told them that the Avaya model is simpler.
    Which three facts do you need to know to help determine a cost estimate for a comparable premise-based solution? (Choose three.)