Online Access Free 3C00120A Practice Test

DRAG DROP
Match the Assisted Experience Management products, applications, or solutions on the right to their system prerequisites on the left. (Click and drag the product or solution on the right to the corresponding system prerequisite on the left.)

Correct Answer:

Explanation:
WebLM server - Avaya Interaction Center Avaya Aura Experience Portal - Avaya Intelligent Customer Routing Avaya Aura Collaboration Environment 3.0 - Avaya Context Store

Which product or solution must be configured prior to installing Avaya Proactive Outreach Manager (POM)? (Select one.)

• A.Avaya Aura@ Experience Portal
• B.Avaya Aura@ Call Center Elite
• C.Avaya Aura@ Contact Center
• D.Avaya Aura@ Communication Manager

Which are customer value statements for ANAV? (Select three.)

• A.Benefits customers that require Roles-based Access (RBAC) and the ability to partition data based on multiple tenants, or multiple business units sharing the same contact center
• B.Improves end-user experience by offering a refreshed look and feel for exist Management System (CMS) customers.
• C.Stack, typically required by Service Providers, hosted environments, and Ian customers with multiple sites/business units on shared contact center.
• D.Enables the business to analyze recorded voice content to identify key words and phrases in audio recordings.

Which are Avaya Call Management System (CMS) deployment options? (Select four.)

• A.Dell 620 server for the low range capacity option
• B.Dell 720 server for Enterprise capacity option
• C.Virtual (OVA on VMWare) Mid or high capacity configuration
• D.HP NB56000c-cg server for Enterprise capacity option
• E.Dell 620 server for the mid range capacity option

Which are the three primary applications of the Avaya Aura Workforce Optimization (WFO) solution? (Select three.)

• A.ANAV
• B.Avaya Workforce Management (WFM)
• C.Avaya Quality Monitoring (QM)
• D.Avaya Contact Recording (ACR)