Online Access Free 3M00030A Practice Test

Identify the maximum number of configured agents for all channels on Avaya Contact Center Select. (Select one.)

• A.500
• B.100
• C.3,000
• D.1000

Which are integrations that currently function within Avaya Contact Center Select (ACCS)? (Select two.)
IP Office 9.0.3 Server Edition (SE)

• A.Avaya Aura Communication Manager
• B.IP Off ice 500v2
• C.Avaya Session Manager
• D.Avaya IQ Reporting
• E.Avaya CS1000

HOTSPOT
Match the Avaya Contact Center Select deployment option to its customer benefits. (For each benefit statement on the left, select the corresponding deployment option from the drop-down list on the right.)

Correct Answer:

With the Avaya Contact Center Select (ACCS) Software Appliance deployment option, which are Open Virtual Appliances (OVA) that are included with for that deployment? (Select three.)

• A.WebLM OVA, including Red Hat Linux OS for the WebLM Server, and WebLM software
• B.Contact Center System OVA, containing the vSphere application with preset configuration details for RAM and CPU reservations and storage requirements
• C.Avaya ContactCenter Select (ACCS) OVA, containing ACCS Voice and Multimedia software
• D.Avaya Media Server (AMS) OVA, including Red Hat Linux OS, andAvaya Media Server
  7.6 plus applicable Quick Fix Engineering (QFE) Patches

Scenario:
Pursuant to opening a new branch office in an emerging market in South Asia, the distributor ("Distributor") engaged by Avaya comes in contact with a leading businessman in the country who claims to have sufficient contacts within the nongovernment space and offers to promote Avaya and our offerings in the country. For the above purpose, the businessman demands a cash payment of $1000 which the Distributor pays on behalf of Avaya without seeking Avaya's approval.
Is the Distributor's conduct appropriate? (Select one.)

• A.No, the Distributor has violated our Avaya's policies since he did not receive Avaya's approval before effecting the payment.
• B.Yes, since these are typically facilitation "grease" payments aimed to speed up things in the country and are acceptable as exceptions under certain anti-bribery/anti-corruption laws in various countries.
• C.No, because the Distributor violated Avaya's policies on anti-bribery/anti-corruption because he did not conduct any due diligence on the businessman and without Avaya's knowledge engaged in conduct designed to improperly influence a commercial customer.