Online Access Free 46150T Practice Test

Which of the following statements is TRUE regarding Avaya Contact Center Select? Avaya Contact Center Select. (Select three.)

• A.Provides rapid deployment targets
• B.Is built for Avaya IX TM Workforce Engagement Select
• C.Offers only simple inbound voice call routing and reporting
• D.Supports the distribution of on-premise and remote agents and supervisors
• E.Scales to advanced enterprise-grade features and integration with Avaya and 3rd party solutions

A potential customer in the Hospitality market is looking for a communication solution sized for hotel branches, with high-quality endpoints that will allow them to customize functionality and add their own branding.
Which of the following products will satisfy that need? (Select two.)

• A.Avaya Vantage K165 endpoints
• B.Avaya DECT-6 wireless endpoints
• C.Avaya J-169 desk phones
• D.Avaya IP Office TM
• E.Avaya Aura

Your customer describes a recent experience where live monitoring and agent desktop screen captures would have helped to more quickly resolve an issue.
Which Avaya IX TM Workforce Engagement Select package would provide that functionality?

• A.Quality Management Edition
• B.Standard Edition
• C.Workforce Management
• D.Recorder Edition
• E.Desktop Trigger

On which of the following devices can Avaya IP Office TM customers run a version of the Avaya Vantage Connect client software? (Select three.)

• A.Nortel 1100-series endpoints
• B.Avaya K155 endpoints
• C.TI-89 Titanium devices
• D.Android smartphones
• E.Avaya K165/175 endpoints

The _______________ licensing model is based on the number of concurrent agents logged in.

• A.Concurrent
• B.Workforce Management Named User
• C.Core
• D.Power