Question 1
A line of business leader tries giving you the brush-off by sending you back to the IT team, saying, "I'm too busy whipping this contact center into shape to talk technology."
Which of the following responses will most likely keep you in the room?
Which of the following responses will most likely keep you in the room?
Question 2
What features does Avaya Call Reporting provide, which Media Manager does not? (Select three.)
Question 3
A customer is looking for 30 endpoints to use in a busy contact center that is tightly integrated with the line of business.
Which of these endpoints would you recommend?
Which of these endpoints would you recommend?
Question 4
Cloud Operations Manager (COM) is a new management utility.
What does it manage?
What does it manage?
Question 5
Which of the following customer concerns would be most closely associated with the perspective of an IT Buyer? (Select two.)