Online Access Free 500-052 Practice Test

The Cisco Unified Real-Time Monitoring Tool enables you to do which three options? (Choose three.)

• A.Monitor the WAN link status.
• B.Plot and view performance data.
• C.Monitor the Cisco Unified CCX CTI port status and take corrective action.
• D.Monitor the replication status of historical data store.
• E.Download log files from Cisco Unified CCX nodes.
• F.Check the number of active calls in the Cisco Unified CCX system.

Which tool is used to estimate the hardware server resources that are required for a Cisco Unified CCX deployment?

• A.CTI Port Calculator
• B.Cisco Unified Communications Sizing Tool
• C.IPC Resource Calculator
• D.Cisco Unified CCX Applications Administration

Which deployment option is invalid for Cisco Unified Contact Center Express?

• A.a two-node Cisco Unified Contact Center Express cluster connected to a Cisco Unified Communications Manager cluster
• B.two Cisco Unified Contact Center Express clusters, each with two nodes, connected to the same Cisco Unified Cisco Unified Communications Manager cluster
• C.a one-node Cisco Unified Contact Center Express cluster connected to a Cisco Unified Communications Manager Express router
• D.a one-node Cisco Unified Contact Center Express cluster connected to two Cisco Unified Communications Manager clusters

Which statement is true about the ability to look up customers in Cisco Context Service?

• A.Cisco Context Service does not provide the ability to look up customers.
• B.An array of customer objects is returned, based on the search parameters that are provided.
• C.If more than one customer object is found, a failure is returned, based on the search parameters that are provided.
• D.Exactly one customer object is returned, based on the search parameters that are provided

What does it mean for a variable in the Application Editor to be defined as a parameter?

• A.The value for that variable can be supplied via Application Configuration in Application Administration.
• B.The variable can be used to pass data to and from subflows.
• C.The variable can be used to pass data to and from VoiceXML applications.
• D.The variable can be used in conditional steps.
• E.The value for that variable is defined by the calling application.