Online Access Free 500-301 Practice Test

Which factor has kept customers from turning away from contact centers in the past?

• A.poorly designed scripts
• B.speaking to a representative
• C.automated systems
• D.ineffective IVR designs

Which statement about alternate hosts in your Cisco WebEx Personal Room is true?

• A.Alternate host can be assigned to every within your organization or no one.
• B.Alternate hosts cannot start a meeting from video systems or applications.
• C.Everyone within your organization are automatically alternate hosts.
• D.You can specify only one individual as an alternate host.

Which result occurs when you leave your Cisco WebEx Personal Room meeting?

• A.All other participants are disconnected, even if another participant is made the host.
• B.All other participants are still connected.
• C.All other participants are still connected, even if another participant is made the host.
• D.All other participants are disconnected, unless another participant is made the host.

Which product in the Cisco Spark Flex Plan offers enterprise-class IP-telephony voice, call control, desktop video, and TelePresence conference room device support?

• A.Cisco Unified Communications Server
• B.Cisco Unity Connection Server
• C.Cisco Expressway Series Server
• D.Cisco Meeting Server

Which benefit of the Cisco Spark Hybrid Call Service, Call Service aware is true?

• A.It allows the Cisco Spark App to register to the Cisco Unified Communication Manager.
• B.It allows simple screen sharing between the two users.
• C.It allows users to make and receive calls on their Cisco device or Spark application using the same dialing procedure as with on-premises registered endpoints.
• D.It allows third-party endpoints to register to the Cisco Spark Cloud.