Online Access Free 500-450 Practice Test

Which two actions are needed to enable VXML application detail reporting? (Choose two.)

• A.Set user.vxml_detail_rpt_Serv to value 0.
• B.Set user.vxml_detail_rpt_Serv to value 1.
• C.Enable reporting for CVP VXML Server as well as VXML Application detail.
• D.Deploy CVP reporting server then associate CVP Call Server to the CVP reporting server.
• E.Enable Report Data Exclusive Filtering.

Which three methods ensure that Cisco Unified Contact Center Enterprise route requests that experience unexpected scripting conditions are counted as default-routed rather than errors in call type reports? (Choose three.)

• A.Configure default labels for each skill group using the Configuration Manager.
• B.Test your scripts to ensure that all routing logic is correct.
• C.Configure default labels for each dialed number using the Configuration Manager.
• D.Include a Termination node with Termination type of default label for all scripts in which there is some unexpected input.
• E.In all routing scripts, account for failure by creating a path for calls that encounter unexpected conditions.
• F.In all routing scripts, account for failure by triggering one of the congestion control features to handle the call.

Which two situations can cause the "Send to VRU" to fail within an ICM script for Cisco CVP?
(Choose two.)

• A.Send to originator is not enabled.
• B.Primary VRU peripheral gateway is out of service.
• C.No network VRU is configured for the routing client.
• D.Incorrect media file name.
• E.VRU PIM just got out of service.

Which option about the Cisco UCCE heartbeat interval and maximum number of missed heartbeats allowed between duplexed sides over the private network is true?

• A.100 ms, 3 heartbeats
• B.100 ms, 5 heartbeats
• C.400 ms, 3 heartbeats
• D.400 ms, 5 heartbeats

Refer to the exhibit. This exhibit is the setup of the Cisco Unified Customer Voice Portal Server.
Based on this configuration, which two options must be configured in the Cisco Unified Contact Center Enterprise Configuration Manager tool? (Choose two.)

• A.A network trunk group explorer trunk group should be configured on the Cisco Unified CVP PG peripherals with a peripheral number of 100.
• B.A VRU PG peripheral should be configured with a peripheral ID of 5000.
• C.A PG explorer peripheral should be configured with a peripheral ID of 200.
• D.A network VRU should be configured with a label of maximum length 10 digits.
• E.A network trunk group explorer trunk group should be configured on the Cisco Unified CVP PG peripherals with a peripheral number of 5000.