Online Access Free 600-460 Practice Test

Which three options dictate that MicroApps are not sufficient and require Call Studio for Call Flow scripting? (Choose three.)

• A.recording a .wav file
• B.Courtesy Callback
• C.agent whisper
• D.FTP a file
• E.IVR Outbound option
• F.Emergency Contact Center closure
• G.agent greeting

What must be enabled when configuring voice gateways to support SIP dialers?

• A.100rel
• B.200rel
• C.signaling forward 100
• D.signaling forward unconditional

Which two options are needed in the Cisco Finesse Platform installation wizard? (Choose two.)

• A.access to the Internet
• B.preconfigured domain name server and have set up forward and reverse DNS
• C.HTTPS redirect disabled
• D.AWDB database configured and online
• E.access to a Network Time Protocol server
• F.Cisco Finesse HTTPS redirect enabled

Which CLI command is run on Cisco Unified Intelligence Center to check database replication?

• A.utils dbreplication status
• B.utils replication status
• C.show replication status
• D.show dbreplication status

ON NO: 61 Refer to the exhibit.

In Cisco Finesse 10.0(x), a workflow is created for an Outbound Option call. Which condition must be added to ensure that the workflow can distinguish between the Outbound Option call and an agent-initiated outbound call?

• A.BAStatus is not equal to 1.
• B.BACampaign is not empty.
• C.callVariable1 is not equal to 1.
• D.BAAccountNumber is not empty.
• E.BAStatus is not empty.