Online Access Free 6210 Practice Test

From the High Availability (HA) utility under Configuration, which menu selection can be used to validate that the Active and Standby servers are running?

• A.CC Configuration
• B.Server Mode
• C.Notifications
• D.System

Avaya Aura Application Enablement Services (AES) is a set of enhanced telephony APIs, protocols, and Web services available to developers. The interface between the Avaya Aura Contact Center (AACC) and AES is Mutual TLS.
Which three statements regarding the AES and AACC are true? (Choose three.)

• A.The Contact Center CTI Proxy points to the AES IP Address, port 4723, Transport TLS.
• B.AES 7.0 does not include the default Contact Center root certificate. To use the default root certificate with AES 7.0, you must import it into AES.
• C.If you are using Web Services security on Contact Center, you cannot use the default certificates and must use the certificates in the Contact Center Certificate Store.
• D.AES 7.0 includes the default Contact Center root certificate.

During the Microsoft Windows installation, you must provide a computer name and domain as part of the pre-installation tasks.
What is a valid name for the server computer name?

• A.Toronto2
• B.Toronto 2
• C.2Toronto
• D.Toronto2_

Which core Contact Center component manages functions such as the logic for call processing, call treatment, call handling, call presentation and the accumulation of data into historical and real-time databases?

• A.Contact Center Manager Administration (CCMA)
• B.Communication Control Toolkit (CCT)
• C.Contact Center Multimedia (CCMM)
• D.Contact Center Manager Server (CCMS)

Which three components of Email Manager work together to retrieve, determine routing, and respond to email messages sent to the contact center? (Choose three.)

• A.The External Message Handler
• B.The Outbound Message Handler
• C.The Rules Engine
• D.The Inbound Mail Handler
• E.Open Queue Engine
• F.The Inbound Message Handler