Online Access Free 6210 Practice Test

A customer supplies a server that fully meets the Platform Vendor Independent (PVI) mid-range specifications for an Aura SIP - Voice and Multimedia Contact Server without Avaya Aura Media Server (AAMS) server type.
What is the maximum number of logged in agents supported for this server type?

• A.500 Agents
• B.200 Agents
• C.100 Agents
• D.300 Agents

A user is assigning a skillset to a call while creating a new outbound campaign. What is the result if the skillset field is left blank?

• A.The campaign will not be created.
• B.The campaign stops functioning.
• C.The campaign will not receive data.
• D.The campaign will receive calls but no agent is assigned.

When performing an immediate backup in the Contact Center Database Maintenance utility, which application is the only one that is not selected by default?

• A.CCMA
• B.CCMS
• C.Offline
• D.ADMIN

A systems engineer has just completed a database maintenance backup. The engineer would like to verify the success of the backup.
In which default location should the engineer look to determine the success of the backup?

• A.D:\Avaya\Logs\Common Components\CC_DBMaintenance
• B.D:\Avaya Aura\Contact Center\Logs\Common Components\CC_DBMaintenance.log
• C.C:\Contact Center\Logs\Common Components\DBMaintenance.log
• D.D:\Logs\Common Components\DBMaintenance.log

Orchestration Designer (OD) is used to create applications with instructions that determine the sequence of steps a contact follows after the contact arrives at the Contact Center.
Which three statements regarding the Orchestration Designer tool are true? (Choose three.)

• A.OD provides a graphical editor to create Contact Center Task Flow Executor (TFE) flows.
• B.OD application steps can include call treatments, such as music or ringback.
• C.OD allows you to view real-time statistics for each skillset.
• D.OD applications can provide call routing, such as skill-based routing.