Online Access Free 6402 Practice Test

Whenever users have a call on hold, why can they not accept any further incoming calls?

• A.Send All Calls setting is enabled
• B.Call waiting of f setting is enabled
• C.Audio Tone setting is enabled
• D.Busy on Held setting is enabled

A customer wants outgoing calls to allow the calling party number sent with the call. How can this be done?

• A.Enable the Replace Caller ID with DID/DD1 option on the user tab.
• B.In ARS shortcodes set the telephone numberfield to NE.
• C.In ARS short codes set the telephone number field to NSi.
• D.Enable the Replace Caller ID with DID/DD1option on the system Telephony tab.

Which feature will allow incoming calls to be routed appropriately during business hours?

• A.Alternate Network Selection
• B.Time Profile
• C.Firewall Profile
• D.IP Protocol

How many external expansion modules may be added to an IP Office 500v2 for maximum capacity without an expansion module base card?

• A.14
• B.18
• C.8
• D.4

A customer wants to equally split their T1 or E1 PRI channels for incoming and outgoing calls. Which two techniques will achieve this? (Choose two.)

• A.Allocate half the channels to an outgoing Line Group ID.
• B.Allocate all the channels to a Line Group ID and use Short Codes to route incoming / outgoing calls.
• C.Allocate hall the channels to an incoming Line Group ID.
• D.Allocate all the channels to one Line Group ID and separate the outgoing calls via Short Codesand incomingcalls via ICR.