Question 1

Incoming SIP Trunking calls from Service Provider to Session Manager are failing because Avaya Session Border Controller for Enterprise (SBCE) is not sending a domain name in the TO, FROM and REQUEST headers.
What needs to be changed in SBCE to make this happen?
  • Question 2

    A customer reports that Instant Messaging (IM) and Presence are not working for one or two users.
    Where would you go to check that IM and Presence have been enabled for the affected users?
  • Question 3

    You are troubleshooting a TLS link down message between Avaya Aura® Session Manager (SM) and Avaya Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error Unknown CA message being sent by SBCE when it receives the Server Identity certificate from SM.
    To solve this problem, which two actions need to be completed? (Choose two.)
  • Question 4

    Under which condition is a Business Partner/Avaya Tier 2 not required to escalate to Avaya Tier 3?
  • Question 5

    Which tracing tools that help to debug WebRTC protocols are available on the Avaya Breeze platform?