Online Access Free 74970X Practice Test

Which two log files are used to troubleshoot CSC-AES connection problems? (Choose two.)

• A./var/log/Avaya/dcm/pu/AgentControllerService
• B./var/log/Avaya/services/CustomerControllerService
• C./var/log/Avaya/services/CallServerConnector
• D./var/log/Avaya/dcm/pu/CallServerConnector

From where can you change the log-level for Avaya Oceana snap-in components?

• A.System Manager
• B.Breeze Node CLI
• C.Omni channel Data store
• D.Avaya Control Manager

A customer is running an Avaya Oceana solution and the technical engineer is troubleshooting an operational issue. When they make a test voice call to Avaya Oceana, It Is not delivered to the available agents. During the isolation, the engineer found that the CSC TSAPI application is unable to receive CM events through AES.
To find out what is causing this problem, which logs need to be checked?

• A.CSC Service log- /var/log/Avaya/services/CallServerConnector/ CallServerConnector.log PU logs- /vaf/log/Avaya/dcm/pu/pu.log
• B.CSC Service log- /var/log/Avaya/services/CallServerConnector/CaHServefConnector.log PU logs- /var/log/Avaya/dcm/ CallServerConnectorService
• C.CSC Service log- /v<ir/log/Avaya/services/CaHServerConnectof/CallSefverConnector.log PU logs- /var/log/Avaya/dcm/pu/CallConnectorService
• D.CSC Service log- /var/logyAvaya/services/CallServerConnector/CallServerConnector.log PU logs- /var/log/Avaya/dcm/CallServerConnectorService

To perform the restore of the Intersystem cache database, which application file must run from the Install directory of the Omni channel Windows Multimedia Server?

• A.\Avaya\Oceana\Oceana\Backup And Restore\CacheDatabaseRestore.exe
• B.\Avaya\Oceana\Oceana\Backup And Restore\Restore.exe
• C.\Avaya\Oceana\Oceana\Backup And Restore\OmnichannelRestore.exe
• D.\Avaya\Oceana\Oceana\Backup And Restore\BackupAndRestore.exe

Unified Agent Controller (UAC) gets the status of the agent stations and Interactions data from which Avaya Oceana core component?

• A.Unified Collaboration Model (UCM)
• B.Call Server Connector (CSC)
• C.Engagement Designer (ED)
• D.Unified Collaboration Administration (UCA)