Online Access Free 74970X Practice Test

To check Context ID in Context Store for the Avaya Aura Experience Portal record, which two tools can be used to run queries on Context Store? (Choose two.)

• A.POSTMAN
• B.CS TOOL
• C.Web Browser
• D.SERVICE MAP

Consider the following ContextData for a Voice Channel Interaction:
ContextDatfl=S9iOxZBBTKiQ-pF9K-x8lw,VO,N
What is the significance of "VO"?

• A.VO - 'PSTN' Voice
• B.VO - Video
• C.VO - "VoIP" call
• D.VO - Web Voice

A customer is running an Avaya Oceana solution and a technical engineer is troubleshooting an operational issue. When they make a test voice call to Avaya Oceana, It is not delivered to the available agents. During the isolation the engineer finds that the ED Work Flow Instance is not created inside Engagement Designer.
What should be analyzed from Avaya Oceana to check the incoming calls to Avaya Oceana from the Avaya Aura stack?

• A.UCMDataCollector
• B.UCM-PU
• C.UCMServices
• D.CallServerConnector

A customer is running an Avaya Oceana solution and the technical engineer is troubleshooting an operational issue. When they make a test voice call to Avaya Oceana, It Is not delivered to the available agents. During the isolation, the engineer found that the CSC TSAPI application is unable to receive CM events through AES.
To find out what is causing this problem, which logs need to be checked?

• A.CSC Service log- /var/log/Avaya/services/CallServerConnector/CaHServefConnector.log PU logs- /var/log/Avaya/dcm/ CallServerConnectorService
• B.CSC Service log- /v<ir/log/Avaya/services/CaHServerConnectof/CallSefverConnector.log PU logs- /var/log/Avaya/dcm/pu/CallConnectorService
• C.CSC Service log- /var/log/Avaya/services/CallServerConnector/ CallServerConnector.log PU logs- /vaf/log/Avaya/dcm/pu/pu.log
• D.CSC Service log- /var/logyAvaya/services/CallServerConnector/CallServerConnector.log PU logs- /var/log/Avaya/dcm/CallServerConnectorService

Which credentials does Avaya Oceana Workspaces use for Agent login?

• A.Avaya Breeze Authorization Service and Avaya Control Manager Agent username and password
• B.Avaya Breeze Authorization Service and LDAP as Authentication Authority
• C.Avaya Breeze Authorization Service and Avaya Communication Manager Agent username and password
• D.Avaya Breeze Authorization Service and Avaya Communication Manager extension and password