Online Access Free 74970X Practice Test

For deploying the Avaya Oceana solution, what are the two recommendations for software and secure communications? (Choose two.)

• A.Check compatibility with Avaya Aura 6.x stack as Avaya Oceana solution Is compatible with Avaya Aura 6.x.
• B.Load signed certificates for an Avaya Oceana deployment.
• C.Verify the minimum software release and compatibility metrics for Avaya Oceana with the Avaya Aura stack.
• D.Install signed certificates for an Avaya Oceana deployment.
• E.Check compatibility with Avaya Aura 5.x stack as Avaya Oceana solution is only compatible with Avaya Aura 5.2.1.

A customer wants to take a backup of their email, Web chat and SMS interactions. Which Avaya Oceana component must be backed up?

• A.UCM Data Collector Database Backup
• B.Omni store DB Controller Data Store
• C.UCA Store Service Database Backup
• D.Omni store DB Database Backup

A customer is monitoring the Work Assignment (WA) PU log files to troubleshoot an Issue with the Avaya Oceana Agent Workspaces and receive the following log messages:
Log File : wa-wae-pu-*.log
09-20 11:41:29,855 [wa-engine-thread] INFO WaeEventMapper - [.2.0.0.480_1]
[M:processInboundEvent (ResourceStateEvent)] [T:].
Resource state change for ResourceStateEvent [triggeringWorkId=00002000521474393284, state=NOT_READY,nativeResourceId=6006800,sourceId=e_CM_1,CHANNEL=vOICE,ACCOUNT iD=6006800,WorkLimit=1,activeWorkCount=0] successfully processed What is the current status of the Agent Workspaces?

• A.READY
• B.BUSY
• C.CONNECTED
• D.NOT_READY

From where can you change the log-level for Avaya Oceana snap-in components?

• A.Breeze Node CLI
• B.Avaya Control Manager
• C.Omni channel Data store
• D.System Manager

Agent Controller receives Information from the Omnichannel Resource Controller (ORC).
Outing the Email Flow processing, to which components does the Agent Controller feed the Information?

• A.UAC, Agent Workspaces and Omnichannel
• B.UAC and Omnichannel DB
• C.UCM Spaces, UAC, and Agent Workspaces
• D.UAC, Email Snap-In and Omnichannel DB