Online Access Free 7497X Practice Test

A customer is monitoring the Work Assignment (WA) PU log files to troubleshoot an Issue with the Avaya Oceana Agent Workspaces and receive the following log messages:

What is the current status of the Agent Workspaces?

• A.CONNECTED
• B.NOT_READY
• C.BUSY
• D.READY

A customer is unable to login to Agent Workspaces, and the administrator finds the following error messages in the log files.

• A.The Multimedia Cache database is unable to connect.
• B.SMGR is not authorizing Agent to login.
• C.The session timed out due to a browser issue.
• D.An LDAP connection issue was caused due to an incorrect LDAP parameter.

Which statement regarding Engagement Designer (ED) workflows in Avaya Oceana solution is true, if you want to avoid launching both old and new flows during processing?

• A.ED does not allow you to deploy a new call flow when there is an existing call flow for the same channel.
• B.The existing ED workflows should be deleted before deploying new ED workflows for the same channel.
• C.ED allows you to deploy both old and new ED workflows In the ED without any problems.
• D.The existing ED workflows should be renamed before deploying new ED workflows for the same channel.

After the new Implementation has been performed by the Avaya Business Partner, a customer is trying to login.
While the agent is trying to login, the engineer finds the following error messages:

• A.cd /var/log/Avaya/dcm/pu/UnifiedAgentController and tail -f ua-ucm pu-1.log
• B.cd /var/log/Avaya/dcm/pu/UnifiedAgentControllet and tail -f ua-bpm-pu-1.log
• C.cd /var/log/Avaya/services/AuthorizationService/ and tail -f AuthorizatlonService.log
• D.cd /var/log/Avaya/dcm/pu/AuthorizationService/ and tall -fAuthorlzationService.log

From where can you change the log-level for Avaya Oceana snap-in components?

• A.Avaya Control Manager
• B.Omni channel Data store
• C.System Manager
• D.Breeze Node CLI